|
Secure Sign On adds
another level of security to online banking, offering
further protection from online fraudulent activity.
Secure Sign On protects you from
identity theft and fraud in two ways:
·
You will know you are in the right place:
Secure Sign On provides you with visual cues when you sign
on, so you know that you are on our Web site and it is safe
to enter information. This will help you protect yourself
from fraudulent look-alike sites.
·
We will know it’s really you: Secure Sign On
helps us ensure that only authorized individuals can access
financial information online.
How Secure Sign On lets you know you are in the right
place
During the setup process, you will
choose a picture from a picture catalogue and create a
phrase. This picture and phrase will be shown after you
enter your User ID so you’ll know you are in the right
place.
It will look something like this:
|
|
|
 |
Safe at my bank
If you don’t recognize your
picture and personal phrase, do not enter your
personal information. Instead click “Cancel,” and
try to sign on again, or contact us for assistance. |
|
If you don’t see your picture, or if
you see the wrong picture, you should not enter any
information. Go back to the main Web site and log in again,
or call us and let us help you.
How Secure Sign On helps us know it’s really you
After you set up Secure Sign On, we will
have two additional ways to identify you:
·
The PC you are using
·
Confirmation questions with answers that are
unique to you
Every time you sign on, we will ask for
one of these, in addition to your ID and password.
We can recognize you based on the
computer you use to access online banking. If you sign on
from your own computer, we can mark it with a browser cookie
that helps us recognize you every time you sign on.
If we don’t recognize your computer, we
will ask you two confirmation questions. These are personal
questions you have selected during setup to help us to
recognize you when you log on from a new computer.
How to set up Secure Sign On
Setup will only take a few minutes.
There are three easy steps:
1.
Set up a picture and personal phrase. These visual
cues are displayed when you sign on and are your assurance
that it is safe to enter information.
2.
Set up confirmation questions. These questions may be
asked during the sign-on process to confirm that an
authorized individual can access financial information
online.
3.
Register your computer (optional). With your
permission, we can automatically register this computer as a
location that is authorized to access your account
information. When we recognize a computer that is registered
to you, you’ll be able to sign on quickly, without
confirmation questions.
Once the service is fully implemented,
we will offer you the opportunity to set up Secure Sign On
the next time you come to Online Banking.
After setup, how to use Secure Sign On
Using Secure Sign On is easy. First,
after you enter your User ID, look for your picture and
phrase before going further. It should be something you
recognize.
If you sign on from a recognized
computer, all you’ll need to do is enter your password.
You’ll then be securely signed on to Online Banking.
Please note that some browsers
allow you to save your password, so you don’t have to enter
it every time you sign on. For security purposes, you will
no longer be able to do this with Secure Sign On. In the
future, you will be asked to type in your password each time
you sign on to Online Banking. If you need help or can’t
remember your password, call customer service.
When you are using an unregistered
computer, you’ll be asked to answer two of your confirmation
questions. Once you answer the questions, you’ll be securely
signed on to Online Banking.
As an additional benefit, if you forget
your password and we recognize your computer, we’ll be able
to reset your password once you answer the two confidence
questions.
With these easy steps, you can continue
to enjoy the added security and convenience of Online
Banking, knowing you have extra protection from online
fraud.
ADDitional PROTECTION
Keep in mind that the use of security
software provides additional protection for eBanking and
other Internet transactions. Please ensure your PC systems
are installed with security software for firewall,
anti-virus, and spyware protection. Also, to be most
effective, this software needs to be used and updated
regularly.
For more information
·
Watch the video
·
Review Frequently Asked Questions
·
Call us
with questions at 1-866-792-2101
|
